The Illusion of Business Process Automation

Simon Lehmann
Post by Simon Lehmann
March 31, 2022
The Illusion of Business Process Automation

"Sure, we use business process automation."

That's the typical answer from every CxO at major enterprises. But when we dig deeper, it becomes clear that these enterprises have only automated repetitive tasks, are missing out on valuable insights hidden within data they have yet to extract and have fallen prey to the illusion of business process automation. 

Struggle to Achieve Hyper-automation

The reasons are simple, every business process contains, starts, or ends with a document. However, these documents are rarely standardised, and every invoice, contract, or purchase order differs, and the layouts constantly change.

Additionally, this dynamic nature of documents poses a big problem for legacy automation software because they rely on static layouts and predefined templates.

Definition: Hyper-automation

Hyper-automation is defined by Gartner as "a business-driven, disciplined approach that organisations use to rapidly identify, vet and automate as many business and IT processes as possible". 

More and More Documents

Constantly changing documents are only one side of the problem. The other is the sheer amount of documents. As a result of changing regulations, businesses receive even more documents every day, and almost none of those are machine-readable. Hence, humans are assigned to review these documents and manually enter data into ERP or CRM systems. 

Stop Leaking Time, Data, & Staff

The manual work of inputting data from documents is costly, time-consuming, and prone to errors. Furthermore, this loop of trying to automate only to redelegate these repetitive tasks to the workforce decreases staff job satisfaction and negatively impacts overall customer satisfaction.

Time to Solve The Automation Puzzle

Years of research and collaboration with global market leaders has resulted in a massive technological leap in Intelligent Document Processing (IDP).

Today, constantly changing documents that hold a goldmine of data ranging from addresses, figures, line items, product quantities, or charts and tables can now be reliably recognised, categorised, and turned into structured data regardless of document volume or complexity.

What's Intelligent Document Processing (IDP)

Some of the most innovative companies are already successfully using Intelligent Document Processing (IDP) to take their process automation to the next level.

In fact, some of the biggest names in global pharmaceuticals, logistics, public institutions, manufacturing, and the arts already trust IDP to help them save time and money on data extraction and are on the easiest and most efficient path to the new era of business process automation. 

IDP makes it simple for your teams to get more out of data without needing to learn code and empowers you with freedom and potential brought together like never before.

Ready to Extract Data?

Want to see how the next level in process automation can work for you? 

Book Free Demo

Simon Lehmann
Post by Simon Lehmann
March 31, 2022
Marketing Director